Support: Technical Support and Customer Care

Welcome to the Nexpose Technical Support page. Find answers to your questions in the searchable Help site, FAQs, and document library. For more information and resources, go to community.rapid7.com. Nexpose Enterprise and Express edition users can also use the contact information to the right for additional assistance.

Document library

Download PDFs and schema files from Security Street, the Rapid7 community:

i_pdf.gif Nexpose Quick Start Guide:Quick steps for running scans, viewing results, and creating reports

Nexpose User's Guide: Guidance for discovering, assessing, and distributing security information in your environment; best practices for scan tuning and policy customization.

i_pdf.gif Nexpose Administrator's Guide: Guidance for deployment, maintenance, troubleshooting, scan tuning, and user management

i_zip.png Report_XML_Export_Schema_2.0.zip: Structure for the XML Export 2.0 report format

i_zip.png Report_XML_Export_Schema.zip: Structure for the XML Export report format

i_zip.png Report_SCAP_XML_Export_Schema.zip: Structure for the SCAP XML Export report format

i_pdf.gif Nexpose Software Installation Guide: Guidance for installing software versions in Windows and Linux environments; getting started with scanning and reporting

API resources

i_pdf.gif Nexpose API Guide: Descriptions and XML samples for all API functions

i_pdf.gif Nexpose_Extended_API_XMLSchemas_v1.2.zip: Structure and validation for the extended API v1.2

Note:  Schema files are not provided for API v1.1 because APIs in this version are validated with Document Type Declarations (DTDs). You can find API v1.1 DTDs in the NexposeAPI Guide.

 

Technical Partner Integrations

Frequently asked questions (FAQ)

FAQ by category

End-of life-policy

To ensure maximum performance and results with your installation, view the end-of-life policy for platforms, products, and features that Nexpose supports.